Shipping policy
Shipping Policy
At Afrevia, we take great care in preparing and packaging every order to ensure it arrives safely and beautifully.
Order Processing
All orders are processed within 2–4 business days after payment has been received. Orders are not shipped or delivered on weekends or holidays. During periods of high order volume, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package on its journey.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Locations
We currently ship within the United States. For international shipping inquiries, please contact us directly.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at support@afreviarituals.com within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.
Questions
If you have any questions regarding shipping or your order, feel free to contact us at support@afreviarituals.com and we will be happy to assist you.